Course Content

• Introduction to Strategic Planning and Business Excellence
• Understanding the Importance of Strategic Planning in Business Success
• Overview of the EFQM Excellence Model and its Key Principles
• Linking Strategic Planning to Organizational Excellence

• Strategic Analysis and SWOT Analysis
  • Conducting External and Internal Environmental Analysis
  • Utilizing SWOT (Strengths, Weaknesses, Opportunities, Threats) Analysis for Strategic Decision Making
  • Identifying Strategic Goals and Objectives
• Strategic Planning Process
  • Developing a Strategic Planning Framework
  • Establishing Vision, Mission, and Core Values
  • Setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) Goals and Objectives
• Strategic Mapping and Alignment
  • Mapping Organizational Processes and Value Streams
  • Aligning Strategic Goals with Operational Activities
  • Developing Key Performance Indicators (KPIs) for Monitoring Progress
• EFQM Excellence Model Overview
  • Understanding the EFQM Excellence Model Criteria
  • The RADAR Logic: Results, Approach, Deployment, and Assessment, and Review
  • Assessing Organizational Maturity and Performance Levels
• Leadership and Governance
• The Role of Leadership in Driving
• • Investing in Training and Development to Build a High-Performance Culture
  • Process Management and Improvement
    • Implementing Lean and Six Sigma Principles for Process Optimization
    • Identifying Bottlenecks and Waste in Business Processes
    • Implementing Continuous Improvement Initiatives
  • Excellence Recognition and Continuous Improvement
    • Applying for EFQM Excellence Awards and Recognitions
    • Embedding a Culture of Continuous Improvement and Learning
    • Celebrating Successes and Sharing Best Practices Across the Organization