Duties and skills of Hotel Supervisors

The British Academy for Training and Development presents this course for the following audience:

• Managers and owners of Hotels and Tourism Enterprises, in order to upgrade their facilities into world class organizations.
• All personnel in Hotel Tourism and Administrative Development Department.
• Staff responsible for tourism facilities such as hotels, swimming pools, and parks.
• Directors of hotels, resorts, and all kind of tourism facilities.
• Owners of Travel and Tourism Agencies.
• Front Office Staff from the Front Office Manager to the Assistant Managers.
• Hotel Supervisors, Reception Managers, Service and Lounge Supervisors, and finally Customer Service Personnel, and Monitors.

How will participants benefit from the course?

After completing the program, participants will be able to learn:

• Development of Administrative and Supervisory Skills.
• Management skills of Hotels and Resorts.
• Communication Skills and Public Relations.
• Marketing skills and methods to win clients.
• Management of Tourism Hospitals and Airlines.
• Organization of travels and tours.
• Skills of hiring employees in Tourism Sectors.